I’m often asked about what kind of services I offer as a freelancer.
Besides selling iTop extensions, you can also contact me for freelance iTop help:
- Installating and upgrading.
I can set up iTop for you on a new or existing Ubuntu Server. If needed, I’ll install Apache and MySQL. Or bring your outdated instance up to date. - Implementation.
I can advise how to set up and use iTop properly. - Datamodel customization.
The default iTop comes with a lot of predefined classes. However, you may need new ones; or want to add or remove some fields. - Training.
As an experienced iTop user, I can guide both regular users and administrators through iTop. - Mail to Ticket Automation.
Aside from tweaking the mail flow, I’m also very familiar with setting up OAuth 2.0 in iTop. This is needed for Microsoft Office 365 mailboxes if iTop needs to read the contents or send e-mail. - Integration.
With the powerful REST API which heavily relies on JSON, it’s easy to query or manipulate iTop data.
Webhooks allow you to send data from iTop to another application, or perform certain actions. - Custom extensions.
You may need very specific extensions or workflows. Let’s discuss them.