Although I have published a lot of free extensions (adding both new classes and enhanced features) on GitHub, some extensions are only available for a fee.
Auto-assign tickets to agents, teams, … ;
automatically set values upon object creation and/or assign a state.
Add coordinates to objects:
points, lines, polygons (zones).
Enhance security by optional or required Multi-Factor Authentication using any common authenticator app.
Adds a brick which allows you to add external links or use URI handlers (such as mailto: or other protocols) as a menu item or button in the portal.
Generate custom reports (e.g. PDF files) on one or multiple iTop objects to output, download or attach.
Suggests articles to users creating tickets
or agents handling tickets.
Allows agents to merge tickets into a single ticket.
Allows user to vote and comment on any type of iTop object (e.g. FAQ, feature request, …)